About Us — Getting to Know the 400k Platform
400k is an online entertainment platform built specifically for Malaysian users. We provide access to a wide range of entertainment categories — from Sports Betting and Live Casino to slots — through a user-friendly Bahasa Melayu interface fully optimised for mobile devices.
This page gives an honest overview of who we are, what we offer, and why many Malaysian users make 400k their platform of choice.
Our Mission & Vision
Mission
Our mission is to provide an online entertainment platform that is easy to access, safe to use, and relevant to the needs of Malaysian users. We believe a great gaming experience starts with a clean interface, smooth deposit process, and transparent information — no unnecessary complications.
Every design and development decision on the 400k platform is made with one key question in mind: does this make the experience easier and more enjoyable for Malaysian users?
Vision
Our goal is to be the most trusted online entertainment platform among Malaysian users — not just in terms of game selection, but also system reliability, information transparency, and customer support quality. This vision drives us to continuously improve every aspect of the platform.
Built with Malaysian Users in Mind
The 400k platform isn't just available in Malaysia — it's built with local users' habits, needs, and context specifically in mind.
The entire platform is available in Bahasa Melayu — from navigation to game descriptions and customer support.
DuitNow and GrabPay are fully supported. All transactions are conducted in Malaysian Ringgit (RM) with no confusing currency conversions.
Over 80% of Malaysian users access the internet via smartphone. Our platform is optimised for small screens and standard 4G connections.
The Malaysia Premier League, badminton, and other local sporting events are fully covered under the Sports Betting and Sports sections.
What's Available on This Platform
400k offers several core entertainment categories, each designed to cater to the different interests of Malaysian users.
Follow MSL and EPL football, BWF badminton, tennis, NBA, and more. Odds are updated in real time with in-play betting support. The Sports section covers event categories while Sports Betting focuses on the betting mechanics itself.
Live dealer tables are available 24 hours a day — Baccarat, Roulette, Blackjack, and Sic Bo, all hosted by trained dealers via high-quality video stream. Perfect for users who want a more authentic experience than standard casino games.
A wide range of slots is available for users looking for a more casual gaming experience. Every spin uses a random number generator (RNG) to ensure fairness. Playable on smartphones with no additional download required.
New members are eligible for a special offer upon registration. The bonus is designed to give users added value from the start, with clear terms that can be reviewed on the Terms & Conditions page.
User Experience & Data Security
The security of user accounts and personal data is a top priority at 400k. All communication between your device and our platform servers is protected by SSL encryption — meaning your login credentials and financial transaction details cannot be accessed by third parties during transmission.
For games that use a random number generator (RNG) such as slots, each round's outcome is independent and cannot be manipulated. For Sports Betting and Live Casino, results depend on actual events and dealer actions — transparent and observable in real time.
We also encourage users to set their own personal gaming limits and make use of the self-control tools available in the account centre. More information on responsible gaming can be found on the Responsible Gaming.
Responsive Customer Support
We understand that users sometimes need help — whether it's figuring out how a game works, resolving a deposit issue, or getting clarification on bonus terms. The 400k support team is ready to assist through the channels available in your account centre.
Live chat is available for quick responses to general questions about your account, deposits, and games.
For enquiries that require documentation or a more detailed response, reach us at [email protected]
Many common questions are already answered on the FAQ — check there first before reaching out to support.
Transparent Information for Your Peace of Mind
We believe users deserve clear information before making any decision. All terms relating to bonuses, betting limits, withdrawal processes, and privacy policy are openly available for your review.
The platform's Terms & Conditions are fully available in Bahasa Melayu. We don't hide important terms in fine print — every detail that affects your experience is stated clearly.
We explain exactly what data is collected, how it's used, and who can access it. Our Privacy Policy can be reviewed at any time via the link at the bottom of every page.
If you'd like to learn more about responsible gaming or set personal limits for your activity on this platform, visit the Responsible Gaming.
Ready to Get Started?
Register a free account at 400k today and explore all available entertainment categories. If you still have questions, the FAQ we answer the most common questions.